When I say the word hope, I can hear some of you out there sighing through the internet tubes. And honestly, fair enough. In our field right now, hope can sometimes get packaged up like a vague platitude or a promise that misses the point.
But, hear me out. Today, I’m talking about the kind of hope that’s fierce and very, very practical.
Data consistently tells us that messaging has to trigger a sense of hope if you want to make sure your audiences don’t default to defensiveness.
Read MoreOur average coaching client is a communications director. For the sake of this blog, let’s call her Chloe.
Chloe typically works at a public school district, a foundation or a nonprofit.
She landed in her director role coming from the policy, program or development team. She may only have a few years of direct communications experience, but she’s a natural.
Most of the time, she’s a team of one, and she’s carrying everything communications for her organization.
That’s where we step in as a coach.
Here’s a behind-the-scenes peek at what we normally help out with.
Read MoreWe know that right now, the families you serve, the partners you need, the funders you want to attract and the policymakers who need to know your work have completely changed how they use the internet.
The way they use conversational search on platforms like ChatGPT, Google's AI Overviews, and Gemini means we simply need to make sure your organization is the trusted AI citation your audiences find.
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